Utility Assistance Program - Phase 3 (2025)

CAO of WNY’s Utility Assistance Program provides emergency support to households at risk of utility shutoff. Eligible families may receive up to $300 in assistance, which can be applied to past-due bills for electric, heating, water, phone, or internet service. Payments may be split between two bills (up to $150 each).

How to Apply

• Online
  Online pre-applications open Friday, Sept. 19.
  👉 Click here to complete the pre-application

• In Person
  Follow CAO of WNY on social media to learn about upcoming in-person application events.

What You’ll Need

Applicants must provide:

• Valid photo ID (Head of Household)

• Social Security Number (Head of Household)

• Identification for other household members

• Proof of address

• Proof of household income (past 30 days)

• Current utility bill(s)

Questions?

Call us at 716-881-5150 ext. 4414 to learn more about eligibility or documentation requirements.