Our Compliance Program

  • CAO of WNY is committed to operating with the highest standards of ethics, transparency, and compliance. Our Compliance Department supports staff, clients, and stakeholders by promoting accountability, confidentiality, and integrity across all programs.

  • Anyone—including staff, clients, or community partners, can report a concern confidentially and without fear of retaliation. All reports are taken seriously and promptly reviewed by the Compliance Department.

    Compliance Hotline (24/7): (716) 579-7862
    Compliance Email: compliance@caowny.org
    Chief Compliance Officer: (716) 846-9505

  • Concerns may be reported anonymously. We encourage open communication and a culture where ethical concerns are addressed without fear of retaliation.

  • We are in the process of finalizing our updated Compliance & Ethics Program. Once reviewed and approved by the Board of Directors, the full program details, including training information, policies, and client rights will be made available on this page.