Compliance & Ethics Overview

Commitment to Compliance

CAO of WNY is committed to operating with the highest standards of ethics, transparency, and compliance. Our Compliance Department supports staff, clients, and stakeholders by promoting accountability, confidentiality, and integrity across all programs.

How to Report a Concern

Anyone—including staff, clients, or community partners, can report a concern confidentially and without fear of retaliation. All reports are taken seriously and promptly reviewed by the Compliance Department.

Compliance Hotline 24/7: (716) 579-7862
Compliance Email: compliance@caowny.org
Chief Compliance Officer: (716) 846-9505

Safe and Anonymous Reporting

Concerns may be reported anonymously. We encourage open communication and a culture where ethical concerns are addressed without fear of retaliation.